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Account Receivable Operations Lead

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Location
Atlanta
Posted
16 days ago
Department
Merchant Relations & Development
What they actually want (must-haves)
  • 3+ years in accounts receivable, collections, cash reconciliation, or financial-services recovery operations, or a closely related role
  • Working knowledge of credit/refund decisioning and internal controls around applying financial adjustments
  • Demonstrated ability to manage a recovery/collections caseload against firm deadlines without sacrificing accuracy
  • Strong written communication skills for various documentation
  • Experience leading cross-functional syncs and driving escalations with merchants
  • Strong investigative judgment to trace discrepancies and escalate appropriately
What the job really is

The Account Receivable Operations Lead at Upgrade is responsible for managing the accuracy of cash reconciliation, overseeing merchant collections, and handling legal escalations related to financial discrepancies. This role involves cross-functional collaboration with departments such as Disputes, Accounting, and Legal to ensure that receivables are clean and defensible. The position also includes maintaining AR reporting functions and documentation to support compliance and audit readiness.

Benefits
  • Competitive salary and stock option plan
  • Medical, dental and vision insurance with employer paid options
  • Flexible PTO
  • Competitive 401(k)
  • Opportunities for professional growth and development
  • Paid parental leave
Things to weigh
  • No salary listed
  • Role involves high judgment and regulatory compliance
  • Position requires managing a high volume of transactions and interactions
  • Work environment may vary between office and remote settings
Job score3.4/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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