Senior Collections Strategy Analyst

As a Senior Collections Strategy Analyst at Upgrade, you will be responsible for developing and managing analytics and strategies that enhance performance in the collections process. This role involves building reporting infrastructures, designing dialer strategies, and optimizing digital communication channels while collaborating with various cross-functional teams to improve borrower outcomes and recovery operations.

• Competitive salary and stock option plan
• Medical, dental and vision insurance with employer paid options
• Flexible PTO
• Competitive 401(k)
• Opportunities for professional growth and development
• Paid parental leave

• No salary listed for positions outside of San Francisco, CA, where the range is $100,000 - $120,000.
• The role involves managing ambiguous problems, which may require a high degree of independence and initiative.
• The job requires a fast-paced work environment that may include high volumes of customer interactions.