HHiring Reality
← SmithRx

Account Manager

SmithRx
Location
Remote
Posted
11 days ago
Department
Account Management
What they actually want (must-haves)
  • 3-5 years of direct account management or relationship management experience in the healthcare space
  • Working knowledge of commercial health insurance and pharmacy benefits
  • Bachelor’s degree or equivalent experience
  • Strong industry and product knowledge
  • Ability to work independently and as part of a cross-functional team
  • Expert conflict resolution skills
What the job really is

As an Account Manager at SmithRx, you will focus on ensuring the post-sale success and satisfaction of clients in the healthcare sector. Your role involves building strong relationships with client operational leadership, managing client success plans, and addressing any issues that may arise to retain high-performing customers. You will also collaborate with internal teams to drive solutions and enhance customer experience.

Benefits
  • Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance
  • Flexible Spending Benefits
  • 401(k) Retirement Savings Program
  • Short-term and long-term disability
  • Discretionary Paid Time Off
  • Paid Company Holidays
Things to weigh
  • No specific salary range provided
  • Role heavily focused on client satisfaction and relationship management
  • Requires strong problem-solving skills and the ability to handle escalated issues
Job score3.6/5
Benefits5/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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