As a Multichannel Member Support Specialist at SmithRx, you will provide exceptional customer support to members through inbound and outbound calls, addressing their pharmacy benefit inquiries and resolving issues. You will undergo a 9-week training period at the Lehi office, followed by a structured work schedule that includes rotating weekend and holiday shifts. Your role will require strong communication skills and a patient-centric approach to ensure member satisfaction and access to care.
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