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← Juul Labs

Enterprise AI Systems Engineer

Juul Labs
Location
Austin, Texas, United States; Dallas, Texas, United States; San Francisco, California, United States; Washington, District of Columbia, United States
Posted
5 days ago
Department
Global Information Technology
What they actually want (must-haves)
  • 5+ years in software, cloud, or platform engineering, including recent hands-on work building and running LLM-based systems
  • Experience administering an enterprise SaaS or AI tenant at scale: access management, configuration, cost control, and adoption
  • Working knowledge of both commercial and open-weight LLMs, including prompt engineering, evaluation, retrieval, and agentic patterns
  • Hands-on with Model Context Protocol (MCP), MCP gateways, or LLM gateways
  • AWS and GCP architecture, including IAM, networking, secrets management, and managed AI services
  • GitHub and standard engineering discipline: version control, code review, testing, CI/CD, and infrastructure as code
Nice to have
  • Vertex AI or Amazon Bedrock
  • self-hosted open-weight model deployment
  • vector databases and RAG pipelines
  • Splunk or another SIEM
  • cloud cost management
What the job really is

As an Enterprise AI Systems Engineer at Juul Labs, you will be responsible for managing and optimizing AI platforms used across the company. Your role involves administering enterprise AI tenants, building useful content, tracking usage and costs, ensuring platform availability, and integrating AI workloads on AWS and GCP. You will also be expected to write code primarily in Python and TypeScript, enforce data governance policies, and communicate technical details to non-technical stakeholders.

Benefits
  • A place to grow your career. We’ll help you set big goals - and exceed them
  • People. Work with talented, committed and supportive teammates
  • Equity and performance bonuses. Every employee is a stakeholder in our success
  • Cell phone subsidy, commuter benefits and discounts on JUUL products
  • Excellent medical, dental and vision, disability, and life insurance, plus family support, wellness, legal, and employee assistance program benefits
  • 401(k) plan with company matching
Things to weigh
  • No specific salary listed, but ranges provided based on location and role
  • Role requires significant hands-on technical work and ownership of platforms
  • The position involves working with AI systems, which may be subject to rapid changes and updates in technology
Job score3.8/5
Benefits4/5
Freshness5/5
Career value5/5
Role clarity5/5
Pay transparency0/5

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