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← Imagine Pediatrics

Patient Engagement Associate II

Imagine Pediatrics
Location
Texas (Remote)
Posted
11 days ago
Department
Network & Engagement
Salary
$24-$26
What they actually want (must-haves)
  • 2+ years of healthcare experience in care coordination, community health, patient engagement, customer service, or sales
  • Proven success in a centralized contact center environment
  • Strong aptitude for documentation; prior experience with a CRM platform is a plus
  • Excellent collaboration skills and excitement to be part of a tight-knit team
  • Stellar active listening and communication skills
  • Strong ability to build trust & relationships with key stakeholders
What the job really is

The Patient Engagement Associate II at Imagine Pediatrics will be responsible for enrolling and onboarding children and caregivers into the program, requiring strong critical thinking and collaboration skills. Daily tasks include conducting research on patients' healthcare needs, performing telephonic outreach to caregivers and healthcare professionals, and handling inbound calls related to the enrollment process. The role emphasizes building relationships and trust with stakeholders while working in a remote setting with some travel.

Benefits
  • Hourly range of $24-$26 per hour
  • Monthly bonus incentive
  • Competitive company benefits package
  • Eligibility to participate in an employee equity purchase program
  • Competitive medical, dental, and vision insurance
  • Healthcare and Dependent Care FSA; Company-funded HSA
Things to weigh
  • Remote position with 10%-15% travel required
  • Startup environment may lead to rapidly changing priorities
Job score4.6/5
Benefits5/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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