HHiring Reality
← GoDaddy

Hosting Sales and Support Messaging Guide

GoDaddy
Location
Serbia
Posted
17 days ago
Department
Care Sales
What they actually want (must-haves)
  • 1+ years of sales experience
  • Proven track record of exceeding monthly and quarterly sales goals
  • Deep understanding of Internet Technology, including using Internet browsers and FTP clients
  • Ability to research and investigate issues using multiple systems
  • Experience with Content Management Services such as WordPress, Joomla, and Drupal
  • Ability to provide support to customers in both Linux and Windows hosting environments
Nice to have
  • Supporting team members in solving technical queries
  • Desire to develop and grow with an in-depth onboarding program and ongoing sales training
What the job really is

In this remote role, you will handle customer service inquiries, providing first-contact resolutions for moderate complexity issues. Your responsibilities include consulting with customers about their business needs, troubleshooting technical concerns, and collaborating across departments to ensure effective communication and problem resolution. You will work with various systems and tools to support customers in both Linux and Windows hosting environments.

Things to weigh
  • Remote position with occasional office visits for team events or meetings
  • Weekly rotating shifts may impact work-life balance
  • No specific salary or benefits information provided
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

Applying to GoDaddy?

See how your résumé matches this role — and tailor it from what actually gets interviews.