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Business Systems Lead (Quote-to-Cash)

Culture Amp
Location
New York
Posted
1 month ago
Department
RevOps
What they actually want (must-haves)
  • 5+ years of experience as a Solutions Architect, Lead Business Systems Analyst, or similar role in a SaaS environment
  • Deep expertise in the Quote-to-Cash lifecycle and stakeholder needs
  • Proven track record in handling architecture and execution on complex CPQ, CLM, and billing programs
  • Hands-on experience with Salesforce development
  • Direct experience with DealHub CPQ and DocuSign CLM in a subscription-management context
  • Ability to balance speed with long-term scalability
Nice to have
  • Direct experience implementing DealHub CPQ end-to-end
  • Experience with DocuSign CLM advanced features
  • Salesforce Application Architect or System Architect certifications
  • Hands-on experience with NetSuite billing integration patterns
  • Experience designing ARR/subscription analytics models in a CDW
What the job really is

As the Business Systems Lead at Culture Amp, you will take ownership of the Quote-to-Cash (Q2C) lifecycle, designing and implementing technical solutions across systems like Salesforce and DealHub CPQ. Your role involves hands-on building of complex components, collaborating with various teams, and driving the Q2C roadmap while ensuring scalability and reducing technical debt. You will also mentor teammates and produce documentation to support the broader team in operating the systems effectively.

Benefits
  • Equity through Employee Share Option Program
  • Learning programs and coaching
  • Quarterly refresh days and an extended end-of-year break
  • Monthly allowance for wellbeing and lifestyle
  • Inclusive parental leave from day one
  • MacBook and budget for home workspace setup
Things to weigh
  • No specific mention of remote work flexibility beyond 2 days in the office per week
  • Role requires hands-on implementation, which may not suit those preferring a purely strategic position
  • The salary range is provided, but actual compensation may vary based on individual skills and experience
Job score3.6/5
Benefits4/5
Freshness4/5
Career value5/5
Role clarity5/5
Pay transparency0/5

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