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← Blink Health

IT Support Technician

Blink Health
Location
St. Louis, MO
Posted
17 days ago
Department
IT
What they actually want (must-haves)
  • 5+ years’ experience delivering end-user IT support services
  • Experience supporting MacOS, Windows, Okta, Zoom, Slack, Google Suite, and Jira/Confluence
  • Experience managing and troubleshooting stakeholder laptops both onsite and remotely
  • Experience with IT Asset tracking
  • Candidates must be professional, service-oriented, articulate, collaborative, and team-focused
Nice to have
  • Experience with MDM applications like Jamf and Intune
  • Experience with Amazon Connect and Zendesk
  • Experience supporting a large user community of remote users
  • Experience supporting & working in a warehouse setup
  • Experience setting up and managing video conferences using Zoom
What the job really is

As an IT Support Technician at Blink Health, you will be part of the Service Desk team, providing IT support to end-users and operations groups. Your responsibilities will include troubleshooting application issues, supporting remote access technology, managing desktop setups, and ensuring user satisfaction through effective communication. You will also engage in proactive problem prevention and collaborate with various technology groups within the company.

Things to weigh
  • Role requires being onsite Monday-Friday during business hours
  • Participation in on-call rotation for remote support on weekends
  • Occasional travel may be required for IT support
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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