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← Blink Health

Senior Manager, Partner Management

Blink Health
Location
New York, NY; Pittsburgh, PA; Seattle, WA; St. Louis, MO
Posted
23 days ago
Department
Corporate
What they actually want (must-haves)
  • Bachelor's degree or equivalent working experience
  • 7+ years of experience as Partner Manager for Outsourced Customer Service or within a BPO organization
  • Demonstrated expertise in BPO account management, contact center KPIs, and vendor performance frameworks
  • Excellent stakeholder management and relationship-building abilities
  • Strong written and verbal communication skills
  • Skilled at negotiating high-impact agreements in fast-paced, high-growth environments
Nice to have
  • Experience in the healthcare industry
What the job really is

As a Senior Manager of Partner Management at Blink Health, you will oversee the day-to-day and strategic management of Business Process Outsourcing (BPO) partnerships, ensuring partner performance and relationship health. Your role involves collaborating with internal stakeholders, negotiating contracts, driving operational improvements, and resolving partner issues to enhance the patient experience in a fast-paced, high-growth environment.

Things to weigh
  • In-office expectations of 4 days a week
  • No salary or benefits listed in the posting
  • Role involves significant travel (up to 50%)
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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