Key Account Manager

The Key Account Manager at BILL is responsible for managing high-value enterprise accounts, acting as a trusted advisor to C-suite executives. This role involves maintaining deep relationships, leading retention initiatives, orchestrating executive-level business reviews, and managing a complex expansion pipeline. The position requires strategic influence over customer relationships and the ability to anticipate churn risks while mentoring junior team members.

• 100% paid employee health, dental, and vision plans
• HSA & FSA accounts
• Life Insurance, Long & Short-term disability coverage
• Employee Assistance Program (EAP)
• 11+ Observed holidays and wellness days and flexible time off
• Employee Stock Purchase Program with employee discounts

• Role involves significant autonomy and responsibility without manager involvement in standard execution
• High-pressure environment due to managing top-tier enterprise accounts
• Complexity of managing multi-stakeholder relationships and retention initiatives