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← Zocks

Enterprise Account Manager

Zocks
Location
Remote US
Posted
10 days ago
Department
Account Management
Salary
$100-$110K
What they actually want (must-haves)
  • 2 to 5 plus years in Account Management, Customer Success, or Onboarding at a B2B SaaS company
  • Experience in wealth-tech, fintech, or regulated SaaS
  • Proven success driving fast time-to-value and strong renewals
  • Strong communication skills and confidence leading customer-facing calls
  • Comfortable working across Sales, Product, Engineering, Support, and RevOps
  • High technical curiosity with willingness to learn product workflows and integrations
Nice to have
  • Background in onboarding or implementations with integrations and configuration steps
  • Familiarity with Salesforce and SalesLoft
  • Experience with health scoring, renewal processes, and churn prevention frameworks
What the job really is

As an Enterprise Account Manager at Zocks, you will manage the full post-sale lifecycle for customers, focusing on onboarding, adoption, and retention. Your role involves guiding customers through setup and ensuring they achieve value from the product, while also preventing churn and managing renewals. You will collaborate with various teams to enhance customer experience and drive operational excellence.

Benefits
  • Medical: 100% of employee premium covered
  • Dental: 99% covered - Guardian, $1,500 annual benefit
  • Vision: 99% covered - Guardian/VSP, $150 frames & contacts allowance
  • FSA: Zocks matches dollar-for-dollar up to $500/year
  • Unlimited PTO
  • Paid sick time
Things to weigh
  • Remote position limited to candidates in specific states
  • No salary listed for the variable component of compensation
Job score4.8/5
Benefits5/5
Freshness5/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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