HHiring Reality
← Zocks

Trust & Compliance Operations Manager

Zocks
Location
Remote US
Posted
17 days ago
Department
Operations
Salary
$150,000-$175,000
What they actually want (must-haves)
  • 4+ years experience owning VDDQs/RFPs/RFIs end to end, ideally in a regulated B2B SaaS environment
  • Working knowledge of security, privacy, and compliance frameworks relevant to financial-services vendors - SOC 2, ISO 27001, NIST CSF, GLBA/Reg S-P, and SEC/FINRA vendor oversight expectations
  • Demonstrated ability to translate technical and legal detail into plain-English, customer-ready language under deadline pressure
  • Experience building repeatable process and structure (data room taxonomy, knowledge base, SLAs) rather than handling diligence as one-off firefighting
  • Comfortable working cross-functionally with Security, Legal, Engineering, and Product to source accurate answers without deep technical expertise in each domain
  • Experience operating directly with prospects' and customers' security, compliance, and vendor-management teams, including on live diligence calls
Nice to have
  • Experience in or selling to financial services, wealthtech, or another regulated industry strongly preferred, given Zocks' focus on financial advisors and wealth management firms
What the job really is

The Trust & Compliance Operations Manager at Zocks will oversee the vendor due diligence questionnaire (VDDQ), request for proposal (RFP), and request for information (RFI) processes, ensuring they are handled efficiently and effectively. This role involves building a knowledge base for compliance-related inquiries, managing a due diligence data room, and facilitating cross-functional collaboration to streamline compliance operations for sales teams.

Benefits
  • $150,000-$175,000 base salary
  • Equity - we're all building this together
  • Medical: 100% of employee premium covered (UnitedHealthcare Select Plus network, 2 plan options)
  • Dental: 99% covered - Guardian, $1,500 annual benefit
  • Vision: 99% covered - Guardian/VSP, $150 frames & contacts allowance
  • FSA: Zocks matches dollar-for-dollar up to $500/year
Things to weigh
  • Remote position limited to candidates residing in specific states
  • Background and reference checks required as part of onboarding
  • Vague details on the interview process
  • No mention of specific tools or technologies used in the role
Job score4.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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