HHiring Reality
← Zerohomes

Customer Success Coordinator

Zerohomes
Location
Denver, Colorado
Posted
2 months ago
Department
Homeowner Experience
What they actually want (must-haves)
  • 3+ years of experience in customer service, dispatch, installation coordination or a related role as an operations generalist
  • Energetic and self-driven with strong self-ownership and follow through
  • Excellent communication abilities to interface with customers
  • Strong organizational and multitasking skills
  • Proficiency in CRM tools, Microsoft Office, G-Suite
  • Willingness to relocate to Denver, CO or live within 50 miles of Denver
Nice to have
  • Familiarity with heat pumps, other renewable energy products or home services
What the job really is

As a Customer Success Coordinator at Zero Homes, you will manage inbound customer inquiries, educate customers about products and incentives, and facilitate appointment bookings with advisors. This role requires strong organizational skills and the ability to interface with customers, subcontractors, and vendors, while also maintaining documentation and contributing to team efficiency.

Things to weigh
  • No salary listed
  • Role involves significant customer interaction and requires strong organizational skills
  • Position is at an early stage company, which may involve a dynamic and evolving work environment
Job score2/5
Benefits1/5
Freshness1/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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