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Team Lead, Automated Renewals (Remote First)

Zensurance
Location
Toronto, ON
Posted
5 days ago
Department
Renewals
What they actually want (must-haves)
  • Experience in a customer service or sales role
  • Strong leadership skills
  • Ability to manage high volumes of client interactions
  • Excellent communication skills
What the job really is

The Team Lead for Automated Renewals at Zensurance will oversee the renewal retention and customer service efforts for existing clients in the SME commercial sector. This role involves managing a high volume of renewals with minimal changes, providing expert advice, and ensuring clients receive the best coverage and pricing. The position also includes mentoring and supporting team members while utilizing advanced technology to enhance client interactions.

Benefits
  • Remote-first work environment
  • Home office allowance
  • Top-tier tech equipment
  • Half days before public holidays
  • Flexible health and dental plans
  • Health & personal spending accounts
Things to weigh
  • No specific salary information provided
  • Role focuses on high-volume renewals with minimal changes, which may limit variety in daily tasks
  • Mentorship and support structure is emphasized, indicating a potentially collaborative environment
Job score3.6/5
Benefits5/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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