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Front Desk Associate - On-Call

Ywcaworks
Location
Edmonds, WA
Posted
29 days ago
Department
Emergency Services: Edmonds, New Start Center
What they actually want (must-haves)
  • Ability to provide high-quality, culturally responsive customer service
  • Flexibility to cover shifts including daytime, evening, overnight, weekend, and holiday hours
  • Understanding of social justice principles, particularly antiracism and its intersection with poverty
  • Ability to handle emergency situations and maintain a professional demeanor
What the job really is

As a Front Desk Associate at the YWCA Edmonds New Start Center, you will be the first point of contact for clients and visitors, providing customer service both in-person and by phone. Your responsibilities will include managing office operations, handling calls, processing mail, and assisting with emergency situations, all while promoting a compassionate and supportive environment for individuals transitioning from homelessness.

Benefits
  • Medical insurance
  • Generous vacation, holiday, and sick leave plans
  • Outstanding retirement plan
Things to weigh
  • On-call position requires flexibility in scheduling
  • Role involves potential exposure to secondary trauma due to client interactions
  • Position is onsite, not remote
Job score2.6/5
Benefits2/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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