HHiring Reality
← Winamax

Customer Support Officer (M/F/D)

Winamax
Location
Paris
Posted
12 days ago
Department
German market
What they actually want (must-haves)
  • Fluent in German
  • Experience in customer service
  • Strong communication skills
  • Ability to work in a multicultural environment
What the job really is

As a Customer Support Officer at Winamax, you will be responsible for handling player inquiries and messages related to account issues, complaints, and providing information about poker and sports betting offerings. Your role involves optimizing the player experience across various communication channels, including email, social media, online events, and live events, while contributing to the overall brand perception of Winamax.

Benefits
  • Unique multicultural corporate culture
  • 4-day work week for most teams
  • Modern, collegial work environment in Paris
  • Attractive internal development opportunities
  • Vibrant company life with organized events
  • Profit-sharing and success participation
Things to weigh
  • No specific mention of required technical skills or tools used
  • The role may involve high interaction with customers, which can be demanding
Job score3.6/5
Benefits5/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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