Support Developer

Wellfit

Location

Irving, TX

Posted

1 month ago

Department

Engineering

What they actually want (must-haves)

Bachelor's degree in computer science, engineering, or a related field
3+ years of experience in software development, IT support, or a similar role
Proficiency in git, C#, .NET, SQL, TypeScript, and scripting languages (e.g., PowerShell)
Experience with cloud platforms, especially Azure
Strong understanding of RESTful APIs and microservices architecture
Ability to troubleshoot complex system issues across the stack (application, database, infrastructure)

Nice to have

Experience with Jira for ticketing and issue tracking
Familiarity with automation tools and CI/CD pipelines
Familiarity with Grafana
Knowledge of payment systems or fintech applications
Prior experience in customer-facing support roles

What the job really is

The Support Developer at Wellfit will be responsible for diagnosing and resolving technical issues, ensuring system stability, and enhancing product performance. This role involves collaboration with various teams to troubleshoot problems, implement bug fixes, and support cloud infrastructure. The developer will also document incidents and solutions while providing reports on support metrics.

Benefits

Full medical, dental, vision, and generous PTO
Competitive salary, bonus eligibility, and 401(k) matching
Hybrid model based in Dallas with 3 days/week in-office
Opportunity to grow with a profitable startup on a national trajectory

Things to weigh

No salary listed
Role involves a mix of support and development tasks, which may appeal to those looking for a varied role
Focus on cloud services and fintech may require specific industry knowledge

Job score2.8/5

Benefits2/5

Freshness4/5

Career value4/5

Role clarity4/5

Pay transparency0/5

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