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Attendee Product Support Coordinator (6M FT)

Websummit
Location
Lisbon
Posted
18 days ago
Department
Product
What they actually want (must-haves)
  • Experience in customer support or a related field
  • Strong communication skills
  • Ability to work collaboratively in a team environment
  • Attention to detail and problem-solving skills
What the job really is

As an Attendee Product Support Coordinator at Web Summit, you will be responsible for enhancing the attendee experience throughout their journey, from ticket purchase to post-event feedback. You will work closely with the team to ensure that attendees receive excellent support and assistance, contributing to the overall success of the events.

Benefits
  • Fully subsidised healthcare
  • Dental coverage
  • Employee assistance programme (EAP)
  • Employer pension contribution up to 6% for Irish-based employees
  • Access to workshops and online learning resources
  • Company MacBook
Things to weigh
  • Role focuses heavily on customer support, which may not appeal to those seeking technical or development roles
  • Vague details on specific responsibilities within the attendee journey
Job score3.2/5
Benefits5/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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