Network Operation Center (NOC) Technician – Day Shift

As a Network Operation Center (NOC) Technician at Vail, you will monitor servers and hardware, ensuring applications function correctly on a telephony voice platform and network. Your responsibilities include troubleshooting errors in a carrier-grade environment, communicating issues to internal teams, and potentially resolving problems directly. This role requires working in a 24/7 NOC with a rotating schedule of 12-hour shifts and a flex week.

• Multiple medical, dental, and vision plan options
• Company-paid life insurance, short and long-term disability
• 401(k) savings plan with company match (50% on first 6% of employee contribution)
• 35 days total annual PTO
• Annual Bonus Program
• Paid maternity and paternity leave

• Role requires shift work in a 24/7 environment
• Position is based in Deerfield, not eligible for Chicago location
• NOC Technicians work a 3-week rotation with long shifts