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Collections Specialist I

Trueml
Location
Lenexa, Kansas
Posted
20 days ago
Department
Operational Excellence
What they actually want (must-haves)
  • Empathetic communication skills
  • Ability to provide high-quality customer support
  • Experience in handling inbound and outbound calls
  • Willingness to work onsite in a professional office environment
What the job really is

As a Collections Specialist I at TrueAccord, you will assist consumers in navigating the debt repayment process with empathy and clarity. Your role involves providing high-quality support through various communication channels, including email, inbound calls, and outbound dialing, while working collaboratively in an onsite office environment.

Benefits
  • Flexible vacation
  • Medical/dental/vision insurance
  • Traditional/Roth retirement savings options
  • Company-paid disability and life insurance
  • Flexible Spending Account & Limited FSA
  • Family-friendly parental leave, volunteer and voting time off
Things to weigh
  • Onsite position requiring regular in-person attendance
  • Potential for occasional flexibility outside of standard business hours
  • May involve local and/or international travel
Job score3/5
Benefits4/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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