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Client Service Specialist

Teambuilders
Location
Rio Rancho, New Mexico
Posted
25 days ago
Department
Customer Service
What they actually want (must-haves)
  • Compassionate and organized demeanor
  • Ability to greet clients warmly and provide a comforting environment
  • Experience in managing psychiatric service scheduling and performing brief intake interviews
  • Proficiency in verifying insurance
  • Strong communication skills, ideally bilingual in English and Spanish
  • Detail-oriented with multitasking abilities
What the job really is

As a Client Service Specialist at TeamBuilders, you will be the first point of contact for clients seeking mental health services, providing a welcoming environment and coordinating care. Your daily tasks will include managing service scheduling, conducting brief intake interviews, verifying insurance, and assisting families with paperwork and program enrollment. You will also collaborate with the clinical team to ensure timely processing of referrals, contributing to the overall success of the organization in serving the community.

Benefits
  • Medical, Dental, and Vision Insurance with 75% employer contribution
  • 9 Paid Holidays
  • Sick Accrual
  • Vacation Accrual
  • Bereavement
  • Parental Leave
Things to weigh
  • No specific salary information provided
  • Role involves handling sensitive client information and requires a high level of professionalism
  • Fast-paced environment with a focus on timely processing of referrals
Job score3.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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