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← Syntax

Client Solutions Representative

Syntax
Location
New York City
Posted
1 month ago
Department
Syntax Data
What they actually want (must-haves)
  • Strong communication skills
  • Attention to detail
  • Comfort learning new technology
  • Ability to help clients feel supported
What the job really is

As a Client Solutions Representative at Syntax Data, you will support users of the Syntax Direct platform by answering questions, assisting with onboarding, and helping clients understand platform functionality. You will document recurring issues and ensure inquiries are directed to the appropriate internal teams, contributing to the development of client support processes and materials as the company grows.

Things to weigh
  • No salary listed
  • Role is entry-level, suitable for someone early in their career
  • Focus on building foundational support processes may imply evolving responsibilities
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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