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← Swile

Gerente de Contas Técnico(a)

Swile
Location
São Paulo, Brazil
Posted
9 days ago
Department
Key Account / Key Account
What they actually want (must-haves)
  • Experience in account management or customer support roles
  • Ability to monitor and manage client tickets and expectations
  • Strong communication skills for feedback meetings with clients and internal teams
  • Experience in analyzing documentation and preparing proposals for bids
  • Familiarity with contract analysis and management
  • Ability to create materials for client prospecting and relationship building
What the job really is

The Gerente de Contas Técnico(a) at Swile will play a crucial role in the Large/Enterprise Business team, supporting daily commercial operations and contributing to the company's growth. Responsibilities include monitoring client tickets, conducting feedback meetings, presenting reports, and building relationships with stakeholders. The role also involves assisting with bids, managing contracts, creating marketing materials, and implementing monitoring routines to prevent churn.

Things to weigh
  • No salary or benefits information provided
  • Role may involve dealing with critical incidents which can be stressful
  • The position requires collaboration with various internal departments, which may lead to complexity in communication
Job score2.8/5
Benefits1/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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