HHiring Reality
← Smiledigitalhealth

Technical Account Manager - Remote United States

Smiledigitalhealth
Location
Remote US
Posted
12 days ago
Department
Customer Success Team
What they actually want (must-haves)
  • Experience in customer relationship management
  • Ability to collaborate with cross-functional teams
  • Strong communication skills
  • Experience in a post-sales or account management role
What the job really is

The Technical Account Manager (TAM) at Smile Digital Health will serve as the primary post-sales contact for assigned customers, managing relationships from contract signing through implementation and ensuring customer satisfaction. The role involves collaboration with various teams to oversee project execution, resource allocation, financial management, and identifying growth opportunities within customer accounts.

Benefits
  • Remote Work Environment
  • Flexible Time Away From Work Policy including PTO, Personal and Sick Days
  • Competitive Salary and Health/Medical Benefits
  • RRSP/TFSA/401K Employee Contribution
  • Life and Disability
  • Employee Assistance Program
Things to weigh
  • No specific technical skills or tools mentioned in the posting
  • Role heavily focused on customer relationship management rather than technical development
Job score3.2/5
Benefits4/5
Freshness5/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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