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← Smiledigitalhealth

Senior Application Support Engineer (Remote Ontario)

Smiledigitalhealth
Location
Toronto, Ontario
Posted
1 month ago
Department
OH - HDF
What they actually want (must-haves)
  • Experience in troubleshooting support tickets
  • Proficiency in cloud infrastructure
  • Familiarity with Helm charts
  • Experience with Azure pipelines
  • Knowledge of Java source code
  • Ability to work with configuration files
What the job really is

The Senior Application Support Engineer at Smile Digital Health is responsible for troubleshooting support tickets, developing software tools for implementation projects, and managing bug fixes and enhancements. The role involves collaboration with clients and internal teams, and includes on-call responsibilities for Tier 2 support issues. The position supports the company's growth and commitment to operational excellence in the healthcare data sector.

Benefits
  • Remote Work Environment
  • Flexible Time Away From Work Policy including PTO, Personal and Sick Days
  • Competitive Salary and Health/Medical Benefits
  • RRSP/TFSA/401K Employee Contribution
  • Life and Disability
  • Employee Assistance Program
Things to weigh
  • On-call rotation for Tier 2 issue support
  • Role is newly created, which may involve uncertainty
  • Focus on operational excellence may imply a fast-paced environment
Job score3.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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