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Technical Account Manager

Sitetracker
Location
New York, MC, Austin, TX
Posted
17 days ago
Department
FDE
What they actually want (must-haves)
  • Experience in strategic consulting and value leadership
  • Ability to connect product capabilities to business goals
  • Experience in managing implementation teams including architects and engineers
  • Strong understanding of Salesforce ecosystem and enterprise architecture principles
  • Experience in organizational change management during technology implementations
  • Ability to identify adoption risks and develop mitigation strategies
What the job really is

As a Technical Account Manager, you will provide strategic guidance to major customers, focusing on driving adoption, retention, and growth of services. Your role involves shaping product strategy, leading customer transformations, and addressing complex challenges, all while acting as a trusted partner to ensure customers realize maximum value from their Sitetracker investment.

Things to weigh
  • No salary or benefits listed
  • Role emphasizes strategic advisory over traditional support, which may require a shift in mindset for candidates used to reactive roles
Job score3/5
Benefits1/5
Freshness4/5
Career value5/5
Role clarity5/5
Pay transparency0/5

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