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Field Service Manager

Sila
Location
Lynchburg, VA
Posted
16 days ago
Department
Management
What they actually want (must-haves)
  • Strong operational and problem-solving skills
  • Comfortable managing KPIs, productivity, revenue, and service performance
  • Ability to handle customer escalations and high-pressure situations
  • Strong communication and leadership skills
  • Safety-focused with knowledge of OSHA and field safety requirements
  • Valid driver's license and clean driving record
What the job really is

As a Field Service Manager at Davis Heating, Cooling, Plumbing & Electric, you will lead and develop a team while overseeing daily field service operations. Your responsibilities include managing KPIs, addressing customer complaints, coordinating with dispatch, and ensuring safety standards are met. You will also be involved in recruiting and training technicians, as well as assisting with budgeting and operational improvements.

Benefits
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid vacation, sick, and personal days
  • Paid training and ongoing education
  • Growth opportunities
  • Parental leave
Things to weigh
  • No salary listed
  • Focus on managing a team in a service-oriented environment
  • Role involves handling customer complaints and escalations, which may be high-pressure
Job score3.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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