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← Servicerocket

Solutions Architect

Servicerocket
Location
Sydney, Australia
Posted
2 months ago
Department
Solution Architecture
What they actually want (must-haves)
  • 5+ years working as an Atlassian technical consultant or in solutions architecture or pre-sales role
  • Proven track record guiding customers through significant technology and process change, including change management strategy
  • Experience mentoring other consultants or architects
  • Experience delivering Atlassian solutions that include audit trail requirements, role-based access controls, and change governance workflows aligned to regulated industry standards
  • Deep, demonstrable expertise in one of the specified domains
  • Relevant industry certifications in areas such as Enterprise Architecture, Service Management, Agile, DevOps, or Change Management
What the job really is

As a Solutions Architect at ServiceRocket, you will be a strategic partner for customers, guiding them through the implementation of Atlassian solutions and ensuring alignment with their business objectives. Your role involves building roadmaps, shaping architectural designs, and maintaining trusted advisor relationships while collaborating with cross-functional teams to drive technology transformations. You will also lead discussions on change management and help customers adopt new technologies effectively.

Benefits
  • Share the fruit program
  • Stock options
  • Health insurance
  • Retirement plan/funds saving
  • Career pathways program
  • Generous monthly fixed allowances including Rockettoria, Scholarship & Learning, Tech Choice, Wellness
Things to weigh
  • Position is hybrid/remote but prefers local candidates for collaboration
  • No visa assistance/sponsorship or relocation assistance provided
Job score2.8/5
Benefits4/5
Freshness1/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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