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Advisor, Support Services

Schmidt Entities
Location
New York, NY
Posted
22 days ago
Department
Rise Initiative Operations
What they actually want (must-haves)
  • Experience in support services or a related field
  • Ability to manage routine matters within established policies and processes
  • Strong communication skills for collaboration with internal and external stakeholders
What the job really is

The Advisor, Support Services will support nearly 400 Rise Fellows by managing their education funding, benefits, and wellbeing support during a staffing transition. This role involves direct interaction with Fellows, handling routine matters according to established policies, and escalating complex cases as needed. The Advisor will collaborate with various internal and external stakeholders to ensure smooth service delivery and provide additional capacity during busy periods.

Benefits
  • Secondary education opportunities
  • Technology package
  • Rise Residential Summit
  • College advising
  • Higher education scholarships
  • Additional convenings
Things to weigh
  • Non-exempt position may imply limited flexibility in hours
  • Role involves managing a shifting portfolio of responsibilities due to staffing transitions
Job score3/5
Benefits4/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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