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← Redwoodcu

Member Relationship Specialist

Redwoodcu
Location
American Canyon, California
Posted
2 months ago
Department
Branch 23 - American Canyon
Salary
$24.00 to $31.00
What they actually want (must-haves)
  • High school diploma or equivalent education
  • At least 18 months of experience in retail sales and/or cash handling
  • Ability to provide excellent service to members and internal teams
  • Experience in cross-selling products and services
  • Knowledge of loan application processes and documentation
  • Ability to perform accurate teller transactions and reconcile cash
What the job really is

The Member Relationship Specialist at Redwood Credit Union is responsible for providing excellent member service, handling new accounts, and processing loan transactions. Daily tasks include cross-selling products, responding to member inquiries, performing teller transactions, and ensuring confidentiality of member information. The role also involves teamwork, conducting audits, and participating in branch operations.

Benefits
  • Competitive medical, dental, and vision insurance
  • Mental health offerings
  • Employee performance incentive plan
  • Merit increase based on performance
  • 401(k) program with employer match
  • Competitive PTO accrual plus 11 paid company holidays and birthday off
Things to weigh
  • No remote work options mentioned
  • Physical requirements include standing for long periods and lifting up to 25 pounds
  • No Visa transfers or sponsorships offered for this position
Job score3.6/5
Benefits5/5
Freshness1/5
Career value3/5
Role clarity4/5
Pay transparency5/5

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