HHiring Reality
← Redwoodcu

Digital Experience Manager

Redwoodcu
Location
Napa, California
Posted
2 months ago
Department
Digital Experience
Salary
$153,568 to $202,328
What they actually want (must-haves)
  • Bachelor's degree or equivalent education and experience
  • Minimum of eight years of relevant experience
  • Minimum of three years of User-Centered Design practice
  • Experience in program management and digital experience strategy
  • Ability to manage staff and collaborate with internal stakeholders
  • Knowledge of digital banking and self-service channels
What the job really is

The Digital Experience Manager at Redwood Credit Union will oversee the strategic development and management of digital self-service channels, including web presence and digital banking. This role involves program management, user-centered design, project performance management, and ensuring compliance with security standards. The manager will collaborate with various internal stakeholders to enhance member and staff experiences through effective digital solutions.

Benefits
  • Competitive medical, dental, and vision insurance
  • Mental health offerings
  • Employee performance incentive plan
  • Merit increase based on performance
  • 401(k) program with employer match
  • Competitive PTO accrual plus 11 paid company holidays and your birthday off
Things to weigh
  • No mention of remote work options
  • Requires significant experience in User-Centered Design
  • Role involves managing a team, which may require strong leadership skills
  • No specific technologies or tools mentioned, which may affect tech stack familiarity
Job score3.8/5
Benefits5/5
Freshness1/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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