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← Redwoodcu

Member Relationship Specialist

Redwoodcu
Location
Novato, California
Posted
1 month ago
Department
Branch 08 - Novato
Salary
$24.00 to $31.00
What they actually want (must-haves)
  • High school diploma or equivalent education
  • At least 18 months experience in retail sales and/or cash handling
  • Ability to provide excellent service to members and internal teams
  • Experience in cross-selling products and services
  • Knowledge of loan products and processes
  • Ability to safeguard member information and ensure confidentiality
What the job really is

As a Member Relationship Specialist at Redwood Credit Union, you will handle various member service tasks, including opening accounts, processing loan transactions, and providing exceptional service to members and the community. You will also be responsible for cross-selling products, resolving member inquiries, and performing accurate teller transactions while contributing to the overall success of the branch.

Benefits
  • Competitive medical, dental, and vision insurance
  • Mental health offerings
  • Employee performance incentive plan
  • Merit increase based on performance
  • 401(k) program with employer match
  • Competitive PTO accrual plus 11 paid company holidays and your birthday off
Things to weigh
  • No remote work mentioned, position likely requires in-person presence
  • Physical requirements include standing for long periods and lifting up to 25 pounds
  • No mention of specific career advancement opportunities or training programs
  • Salary range provided but may vary based on experience and other factors
Job score4.2/5
Benefits5/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency5/5

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