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Customer Support

Purple Technology
Location
Brno
Posted
11 days ago
Department
Fintokei
What they actually want (must-haves)
  • Experience in customer support or client communication
  • Familiarity with using chat and email tools, specifically Intercom
  • Ability to handle administrative tasks and manual processes
  • Strong communication skills with an open and friendly approach
What the job really is

As a Customer Support representative, you will be responsible for ensuring client satisfaction by addressing various inquiries and problems from clients in the financial sector. Your daily tasks will involve using Intercom for communication and performing administrative tasks such as setting up platforms and updating information, while also collaborating with internal teams. The role requires adaptability to a dynamic environment as trends in the financial world change rapidly.

Things to weigh
  • Onsite collaboration is initially required, with a shift to hybrid after training
  • The role involves manual tasks which may not appeal to everyone
  • The dynamic nature of the financial sector may require quick adaptability
Job score2.6/5
Benefits1/5
Freshness5/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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