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Customer Success Partner II

Protolabs
Location
Nashua, NH
Posted
23 days ago
Department
Customer Support
What they actually want (must-haves)
  • U.S. Citizenship, lawful permanent residency, or refugee/asylee status due to ITAR regulations
  • Ability to provide excellent customer service
  • Knowledge of Protolabs services and processes
  • Ability to handle complex tasks
  • Experience with project work
What the job really is

As a Customer Success Partner II at Protolabs, you will provide exceptional service to both customers and internal teams. Your role involves executing standard customer service tasks and handling complex inquiries that require in-depth knowledge of Protolabs' services. You may also take on specific processes as a subject matter expert and participate in project work, all while working in a hybrid setting in Nashua, NH.

Things to weigh
  • Hybrid role requiring onsite presence Tuesday-Thursday
  • Job involves exposure to manufacturing areas and potential hazards
  • Physical demands include occasional lifting of up to 25 pounds
  • Work environment includes both office and manufacturing settings
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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