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← Protective

Customer Service Specialist

Protective
Location
Chesterfield, MO
Posted
23 days ago
Department
Customer Support/Operations Generalist (P&C)
What they actually want (must-haves)
  • Strong multitasking skills
  • Comfortable working with multiple technology systems
  • Demonstrates ownership and a proactive approach to problem-resolution
What the job really is

As a Customer Service Specialist, you will provide exceptional service to customers primarily over the phone, addressing inquiries, resolving problems, and ensuring customer satisfaction. This role requires strong multitasking abilities and comfort with multiple technology systems, emphasizing ownership and a proactive approach to problem resolution. The position is based in-office at Protective's location in St. Louis.

Benefits
  • Comprehensive health, dental and vision insurance
  • Mental health benefits and employee assistance program
  • Paid time off, paid parental leave, short-term disability, and cultural observance day
  • Contributions to healthcare accounts
  • Pension plan
  • 401(k) plan with Company matching
Things to weigh
  • In-office position may not suit those seeking remote work options
  • Role may involve high call volume and stress associated with customer service
Job score3/5
Benefits4/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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