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Bilingual Health Care Receptionist

Ppwi
Location
Madison South, WI - Hours 11-7 (M,Th) 9-5 (T,W,F)
Posted
20 days ago
Department
Clinical/Medical
What they actually want (must-haves)
  • Commitment to providing excellent customer service
  • Support for the mission of PPWI and its commitment to diversity, equity, inclusion and belonging
  • Sensitivity to cultural and ethnic differences
  • Ability to provide non-judgmental, patient-centered care
  • Demonstrated organization and time management skills
  • Clear and effective communication skills in person and over the phone
Nice to have
  • Experience in a health care setting
  • Reproductive health care experience
  • Experience with Office 365 and Microsoft Office Products
What the job really is

The Bilingual Health Care Receptionist at Planned Parenthood of Wisconsin will perform administrative and clerical duties to support clinical operations, including greeting and registering patients, answering phones, scheduling appointments, and managing data entry related to insurance. This role requires excellent customer service skills and the ability to communicate effectively with diverse communities, while also maintaining confidentiality and managing sensitive information.

Benefits
  • Company contribution toward medical insurance deductible
  • Generous Paid Time Off
  • 11 Days of Holiday Pay
  • Immediate 401(k) Vesting with up to 6% company contribution
  • Paid Parental Leave
  • Tuition Assistance
Things to weigh
  • Evening and/or weekend hours may be necessary
  • The role involves frequent interruptions in a medical office environment
  • No specific salary range beyond starting pay of $19.29 per hour plus $1.50 for bilingual skills
Job score3.4/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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