HHiring Reality
← Pigment

Customer Success Manager - French Mid Market

Pigment
Location
Paris
Posted
17 days ago
Department
Customer Experience
What they actually want (must-haves)
  • Experience in customer success or account management
  • Ability to develop relationships with executive sponsors
  • Skills in setting measurable goals and KPIs
  • Experience managing Corporate and Enterprise accounts
What the job really is

As a Customer Success Manager at Pigment, you will be responsible for ensuring customers achieve high adoption and business value from the platform. This involves developing trusted relationships with customer executives, setting measurable goals and KPIs, and managing a portfolio of Corporate and Enterprise accounts. The role is both commercial and technical, with a focus on Net Dollar Retention.

Things to weigh
  • Hybrid work model requires 3 days in the office per week, remote work not possible
  • Role involves both commercial and technical responsibilities
  • Background checks are part of the hiring process
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

Applying to Pigment?

See how your résumé matches this role — and tailor it from what actually gets interviews.