HHiring Reality
← Packagex

Senior Forward Deployed Engineer (FDE)

Packagex
Location
Remote
Posted
1 month ago
Department
Customer Products
What they actually want (must-haves)
  • 5–8 years in forward-deployed engineering, solutions engineering, technical sales, solutions architecture, or technology consulting
  • Experience working directly with enterprise customers
  • Experience configuring or implementing enterprise software platforms from sales discovery to solution design and go-live
  • Experience owning substantive customer relationships
  • Ability to connect technical solutions to operational outcomes and business value
  • Strong commercial aptitude and interest in owning qualification, executive engagement, opportunity progression, and closing
Nice to have
  • Experience with logistics, supply chain, manufacturing, distribution, warehousing, or physical retail operations
  • Experience with WMS, TMS, ERP, NetSuite, AS400, SAP, Oracle, Manhattan, Blue Yonder, or similar systems
  • Experience with AI, computer vision, workflow automation, robotics, IoT, or physical AI
  • Founded a company, even if that didn't work out
What the job really is

As a Senior Forward Deployed Engineer at PackageX, you will engage directly with customers to understand their complex physical operations and design high-value workflows. This role involves hands-on configuration of the PackageX platform, managing customer relationships, and leading enterprise opportunities from discovery through to implementation. You will also travel to customer sites for workflow mapping and pilot support, ensuring the solutions meet operational and business needs.

Benefits
  • Competitive medical, dental, and vision insurance
  • 401(k) plan
  • Paid time off and company holidays
  • Remote or hybrid work flexibility, depending on location and business needs
Things to weigh
  • Regular customer-site travel required
  • High level of customer interaction and relationship management expected
  • Role involves both technical solutioning and commercial responsibilities
  • No specific mention of a formal training program for new hires
Job score3/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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