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Director, Customer Advocacy

Outreach
Location
United States
Posted
1 month ago
Department
Marketing
What they actually want (must-haves)
  • Experience in customer advocacy or related field
  • Strong strategic thinking and program design skills
  • Proven ability to build and lead a team
  • Excellent relationship-building and storytelling abilities
  • Experience working cross-functionally with sales, marketing, and customer success
What the job really is

The Director of Customer Advocacy at Outreach will lead the strategy and execution of the customer advocacy program, focusing on amplifying customer voices and experiences. This role involves building and managing a team while collaborating with various departments to drive impactful storytelling and measurable business outcomes. The position is remote and emphasizes the use of technology and AI to enhance advocacy efforts.

Benefits
  • Flexible time off
  • 401k
  • Generous medical, dental, and vision coverage for full-time employees and their dependents
  • Parental leave program with options for a paid night nurse and gradual return to work
  • Infertility/assisted reproductive services benefit
  • Employee referral bonuses
Things to weigh
  • Role reports to the Global Head of Corporate Marketing & Communications, indicating a high level of responsibility and visibility
  • Focus on using modern technology and AI solutions may require familiarity with these tools
  • No specific salary or compensation details provided
Job score3.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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