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Student Success Coach

Ou Education Services
Location
Norman, Oklahoma
Posted
9 days ago
Department
Retention Services
What they actually want (must-haves)
  • Bachelor's degree required
  • Minimum 0-2 years professional work experience
  • Strong interpersonal skills, team oriented and proactive
  • Excellent written and verbal communication skills
  • Ability to establish relationships with prospective students over phone, text and email
  • Passion for education and helping people achieve their goals
Nice to have
  • Experience in Salesforce or similar CRM, preferred
What the job really is

The Student Success Coach at OU Education Services is responsible for mentoring and advocating for online students, helping them navigate their educational journey from registration to graduation. This role involves building relationships with students through various communication channels, providing tailored support, and ensuring they remain engaged and on track to meet their academic goals. The coach will also develop a deep understanding of OU Online programs and collaborate with team members to enhance student retention and success.

Benefits
  • Competitive salary & benefits package
  • 401K plan
  • Unlimited PTO policy
  • Hybrid Work Policy
  • Community giving/volunteer program
  • Wellness reimbursement
Things to weigh
  • Local candidates to Norman and Oklahoma City preferred
  • 0-2 years of experience may limit candidates with more experience
  • No specific salary listed
Job score3.4/5
Benefits4/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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