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Director, Pharma Delivery Operations

Npowermedicine
Location
Redwood City, CA
Posted
2 months ago
Department
Pharma Strategy
Salary
$215,000 to $245,000
What they actually want (must-haves)
  • Bachelor's degree required
  • 8 - 12 years of experience in clinical operations, delivery/program management, or client operations within healthcare, life sciences, or clinical research
  • Prior people management experience, including hiring, coaching, and performance management
  • Prior experience managing client interactions and client operations
  • Working knowledge of GCP, IRB processes, and clinical trial regulatory requirements
  • Demonstrated ability to manage complex, multi-stakeholder contracts or studies simultaneously
Nice to have
  • Experience in a sponsor, CRO, or healthcare technology environment
  • Track record scaling operational processes in a high-growth or ambiguous environment
  • Familiarity with project management or CRM tools (e.g., Jira, Hubspot, or similar)
  • Experience with clinical biospecimen management, imaging, registry, or observational study operations a plus
What the job really is

The Director of Pharma Delivery Operations at N-Power Medicine will oversee the execution and delivery of life sciences contracts, ensuring strong client relationships and operational excellence. This role involves managing client interactions, coordinating cross-functional teams, and driving on-time delivery while identifying and resolving risks. The position also includes leadership responsibilities, such as managing a team of Delivery Operations Managers and maintaining performance metrics.

Benefits
  • Equity at hire
  • Discretionary annual bonus based on company performance
  • Company benefits
  • 401K plan
  • Flexible work environment
  • Competitive industry benefits
Things to weigh
  • Hybrid role with Bay Area preferred but remote considered for the right candidate
  • Up to 10% travel required
  • No mandatory COVID-19 vaccination requirements, but some roles may still require compliance based on partner mandates
  • Salary range provided, but actual pay depends on various factors
Job score3.4/5
Benefits3/5
Freshness1/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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