HHiring Reality
← Moonpig

Head of Research - 12 month Fixed Term Contract

Moonpig
Location
London
Posted
13 days ago
Department
Marketing, Cards & Customer (Moonpig)
What they actually want (must-haves)
  • Experience in a research leadership role
  • Ability to combine customer insight, behavioral data, and commercial context
  • Strong relationship-building skills
  • Pragmatic and focused on delivery
  • Capability to turn customer understanding into actionable insights
What the job really is

As the Head of Research at Moonpig, you will lead a high-performing team to deliver key research priorities and enhance the Voice of the Customer. Your role involves utilizing customer insights and behavioral data to identify growth opportunities and support the business in making informed decisions. You will be expected to build strong relationships across the organization and ensure that research continues to have a meaningful impact on both customers and the company's growth during a 12-month maternity cover contract.

Benefits
  • Competitive Pay & Bonuses
  • Generous pension plans & staff discounts
  • Private healthcare (UK) and mental health support
  • Generous holidays and flexible working options
  • Learning allowances, coaching & development programs
Things to weigh
  • Position is a 12-month maternity cover contract
  • Hybrid working model requires 2 days in the office per week
  • Established team and strategy in place, not a startup environment
Job score3/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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