HHiring Reality
← Moneyboxapp

Support Team Leader

Moneyboxapp
Location
Hybrid or Remote
Posted
1 month ago
Department
Support Team
What they actually want (must-haves)
  • Experience in team management and leadership
  • Ability to conduct performance reviews and 1-1 coaching
  • Knowledge to answer and triage customer queries
  • Strong focus on team well-being and individual goals
  • Ability to collaborate with other team leaders
What the job really is

The Support Team Leader at Moneybox will manage a small group of executives, focusing on daily task management, team well-being, and individual goal setting. Responsibilities include conducting performance reviews, coaching team members, and ensuring effective resource distribution for optimal customer outcomes. The role also involves staying updated on company changes and collaborating with other leaders to maintain a high-performing support team.

Things to weigh
  • Hybrid working policy requires 2 days in the London office and 3 days from home
  • No visa sponsorship available, must be based in the UK
  • Pre-employment checks including criminal record and adverse credit history checks are mandatory
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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