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← Matchgroup

Content Strategist

Matchgroup
Location
Dublin, Ireland
Posted
19 days ago
Department
Trust and Safety
What they actually want (must-haves)
  • 4+ years of experience in content strategy, knowledge management, or UX writing
  • Excellent verbal and written communication skills
  • Deep, hands-on fluency with content management and ticketing platforms (e.g., Zendesk)
  • Experience running structured content audits
  • Ability to define operating models and drive outcomes without formal authority
  • Excellent problem-solving skills
What the job really is

The Content Strategist at Match Group will manage the entire content experience for users, focusing on help center articles and real-time support during product and policy changes. This role involves both strategic planning and hands-on content creation, including writing and editing, while using data to enhance self-service options and reduce reliance on live support. The strategist will also conduct content audits and set editorial standards to ensure high-quality user experiences.

Benefits
  • Access premium healthcare
  • Mental health support
  • Emergency leaves
  • Healthy work-life balance
  • Flexible and welcoming environment
  • Modern office close to transport and amenities
Things to weigh
  • Role requires both strategic and hands-on execution, which may appeal to candidates looking for variety
  • No specific salary or compensation details provided
  • The position involves cross-functional collaboration, which may require strong interpersonal skills
Job score3.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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