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← Matchgroup

Global Operations Specialist

Matchgroup
Location
Dublin, Ireland
Posted
23 days ago
Department
Trust and Safety
What they actually want (must-haves)
  • Experience in handling complex customer issues
  • Strong communication skills
  • Critical thinking abilities
  • Attention to detail
  • Ability to work on difficult issues
  • Customer-focused mindset
What the job really is

As a Global Operations Specialist at Match Group, you will provide critical support to users during the APAC timezone by addressing complex customer issues related to safety concerns, abuse reports, and platform problems. Your role involves ensuring compliance with community guidelines while balancing customer focus with operational efficiency, requiring effective communication and critical thinking skills.

Things to weigh
  • Role involves handling sensitive and potentially distressing issues
  • No specific mention of salary or benefits in the posting
  • Fast-paced environment may require adaptability
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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