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Global Escalations Specialist, Member Experience (Singapore)

Matchgroup
Location
Singapore
Posted
1 month ago
Department
Trust and Safety
What they actually want (must-haves)
  • Ability to manage complex member escalations
  • Understanding of safety concerns and abuse reports
  • Familiarity with platform issues and support operations
  • Knowledge of Community Guidelines and Terms of Service
What the job really is

The Global Escalations Specialist role at Tinder involves managing complex member escalations related to safety concerns, abuse reports, and platform issues. The position is part of the Member Experience organization and focuses on ensuring compliance with Tinder's Community Guidelines and Terms of Service while providing support to users.

Things to weigh
  • Entry-level position may limit immediate career growth opportunities
  • Focus on compliance and support may not provide exposure to broader business functions
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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