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← Massive Rocket

Lead CRM Consultant

Massive Rocket
Location
Anywhere in Europe
Posted
2 months ago
Department
Marketing & CRM
What they actually want (must-haves)
  • 8+ years of CRM experience
  • Deep hands-on expertise in Braze and relevant certifications
  • Proven experience owning outcomes for at least one large or complex client account
  • Demonstrated people management experience, including growing at least one team member over 6+ months
  • Strong strategic and analytical thinking
  • Proven ability to make independent decisions and prioritise effectively
Nice to have
  • Advanced Braze certifications and deep knowledge of the platform's wider capabilities
  • Strong SQL and customer data experience
  • Experience shaping CRM, analytics, or customer engagement roadmaps
  • Experience supporting pitches, case studies, hiring, or wider practice development
  • Experience working across complex, global, or multi-market client accounts
What the job really is

As a Lead CRM Consultant at Massive Rocket, you will be responsible for owning outcomes across 1-2 strategic client accounts, leveraging your deep expertise in Braze to shape CRM and analytics roadmaps. Your role will involve leading client relationships, managing a team, and ensuring high-quality delivery while making strategic decisions in complex situations. Additionally, you will contribute to the growth of the company by turning client successes into opportunities and supporting team development.

Benefits
  • Remote-First for Life – Work from wherever you feel your best
  • Rocket-Fuelled Growth – Big challenges, fast learning, and the chance to level up quicker than anywhere else
  • A Culture That Actually Gives a Damn – Supportive, positive, and built around people who want to see you win
  • A Global Crew – Collaborate with brilliant teammates across Europe, the US, and beyond
  • Real Career Momentum – Clear progression, real ownership, and space to grow into your next chapter
  • Moments That Matter – Meetups, events, and team experiences that make the journey unforgettable
Things to weigh
  • No salary listed
  • BYOD policy requires using your own device for work
  • Right to work visa required; no sponsorship available
  • ID checks may be requested for proof of identity
Job score2.8/5
Benefits3/5
Freshness1/5
Career value5/5
Role clarity5/5
Pay transparency0/5

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