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← Massive Rocket

Lead CRM Consultant

Massive Rocket
Location
Anywhere in Latin America
Posted
13 days ago
Department
Marketing & CRM
What they actually want (must-haves)
  • 6+ years of experience in CRM consulting, implementation, and optimisation
  • Proven track record in platforms like Braze, Salesforce, or HubSpot
  • Experience leading CRM projects and working directly with clients
  • Previous people management experience
  • Advanced understanding of CRM platforms, particularly Braze
  • Expertise in scoping and implementing complex CRM solutions
Nice to have
  • Experience mentoring Senior CRM Consultants or equivalent roles
  • Strong people management skills including performance reviews and setting development goals
  • Proven ability to participate in pre-sales activities and lead client pitches
  • Experience leading interactive client workshops
What the job really is

As a Lead CRM Consultant at Massive Rocket, you will act as a senior advisor and technical expert, leading complex CRM projects and managing a team. Your role involves delivering high-impact CRM initiatives, conducting audits, and supporting pre-sales activities while fostering collaboration and mentoring team members. You will also oversee the design and optimization of customer journeys and ensure high-quality standards across all CRM deliverables.

Benefits
  • Remote-First for Life - Work from wherever you feel your best
  • Rocket-Fuelled Growth - Big challenges and fast learning
  • A Culture That Actually Gives a Damn - Supportive and positive environment
  • Real Career Momentum - Clear progression and ownership
  • Moments That Matter - Team experiences and events
Things to weigh
  • BYOD policy requires you to use your own device for work
  • Valid work visa required; no sponsorship available
  • ID checks may be requested for proof of identity
  • References may be requested before hiring
Job score3.2/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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