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Customer Support Specialist

Mable
Location
Sydney
Posted
6 days ago
Department
Customer Support
What they actually want (must-haves)
  • Strong problem-solving skills
  • Ability to engage with customers and listen to their needs
  • Experience in customer support or a related field
  • Ability to work collaboratively in a team environment
What the job really is

As a Customer Support Specialist at Mable, you will be integral to the user experience, providing support and solutions to a diverse range of customers. Your role involves problem-solving, enhancing customer engagement, and fostering loyalty through meaningful interactions. You will work in a dynamic team environment focused on delivering impactful change in the care and support sector.

Benefits
  • 14 weeks of paid parental leave for primary carers
  • 6 weeks of paid parental leave for secondary carers
  • Hybrid workplace with remote work flexibility
  • One extra paid leave day per quarter
  • Floating public holiday for personal significance
  • Reward and Recognition program for performance
Things to weigh
  • No specific salary information provided
  • Role may require handling a diverse range of customer needs
  • Emphasis on creativity and bold ideas may imply a fast-paced work environment
Job score3.2/5
Benefits3/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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